Mr Hammond has suddenly become aware of someone else's problem (watch the clip) and is now determined to find out what has gone wrong so that he can learn lessons and apportion blame. People understand that bad weather has caused enormous difficulties; what they don't understand is why they are kept in the dark. For example, is it beyond the wit of someone on a salary of £825,000 a year plus bonus of up to £1.65m to organise a public address system to keep stranded passengers updated instead of having to twitter? The British people are treated like fodder by people on huge bonuses for jobs allegedly well done. Banker is a word that springs readily to mind.